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New Brands and 100 Memorable Points in a Swisstouches Hotel or Resort
- Time of issue:2011-12-21 19:14
(Summary description)SaysIanLarmour,ManagingDirector,SwisstouchesHotelsandResorts:“Ourconceptistocreatebrandsforourhotelsandresortswhichhavemanypointsforgueststoremember.Thesecomeinthedetailsofourdesign,servicesandproduct
New Brands and 100 Memorable Points in a Swisstouches Hotel or Resort
(Summary description)SaysIanLarmour,ManagingDirector,SwisstouchesHotelsandResorts:“Ourconceptistocreatebrandsforourhotelsandresortswhichhavemanypointsforgueststoremember.Thesecomeinthedetailsofourdesign,servicesandproduct
- Categories:Hotels News
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- Time of issue:2011-12-21 19:14
- Views:11
Says Ian Larmour, Managing Director , Swisstouches Hotels and Resorts: “ Our concept is to create brands for our hotels and resorts which have many points for guests to remember. These come in the details of our design, services and products. Creating memorable points is something valued by guests , especially those who frequently stay in hotels. Our research shows that guests get very bored staying hotels , where the visual and interactive experience is the same that they have had many times before. Boring hotel experiences leads to customer irritation , apathy and complaint. In Swisstouches Hotels and Resorts we focus on creating at least 100 memorable points both obvious and subliminal, in all parts of the guest experience in each hotel or resort; to create a strong and positive impression in the guest’s visit. “
More news about Swisstouches brands will follow .
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