Swisstouches Hotels and Resorts will carry out to an international standard hotel preparation and pre-opening management services. Services include but are not limited to the establishment of feasibility and market analysis reports, technical services consultancy, hotel concept development and the full management and launch of the hotel, all done to an international standard.

The pre-opening management team will establish international operational and service standards and procedures and the implementation of service quality control systems. These are all tailored to fit the structure and concept of the hotel, and Swisstouches will always do this to give each hotel or resort a short and long term competitive advantage.

Swisstouches will direct the design company to ensure that the design meets the business need, and at the owner’s request as additional services will direct and establish the project team

The following eight key stages are included in hotel preparation and opening management.

Initial feasibility and concept planning analysis

Detailed business planning analysis

Project and design process management

Planning and preparation of operation and facilities

Financial and IT systems setup

Specification and procurement process of operational requirements

Human Resources planning, appointment recruitment and training

Marketing, sales and hotel launch into the market

All activities are organised to develop competitive advantage for the hotel and to protect and grow the asset value and profitability of the hotel property. Swisstouches will become an important representative of the owner’s interests in all aspects. Effective communication, creativity in the hotel concept and an open style of management are all important parts of ensuring the successful launch and ongoing success of each hotel and resort project.

Swisstouches commitment is to create a concept for each hotel, “unique relaxation” supported by the famous Swiss Hospitality management training and service. For each hotel project long-term competitive advantage is a key aspect of all business planning, concept development and ongoing operation.